Lets Meet Rippl Water

Year

2023

Location

Melbourne, Australia

Company Size

25+ Employees

Rippl Water

Rippl Water, a sustainable water bottle e-commerce company, deployed Shelfbot to streamline fulfilment operations and handle growing order volumes with consistent accuracy.

Challenge

As an e-commerce operation selling water bottles and related products, Rippl Water faced operational challenges common to high-volume small goods fulfilment:

  • Order volume growth: Increasing daily orders requiring scalable picking capacity
  • SKU variety: Multiple product lines and variants requiring efficient storage
  • Throughput consistency: Need for reliable pick rates to meet same-day dispatch commitments
  • Space efficiency: Limited warehouse footprint requiring dense storage solutions
  • Training simplicity: Quick onboarding for new staff during growth phases
  • Accuracy requirements: Zero-error picking essential for customer satisfaction

Manual pick-and-pack methods were reaching capacity limits and creating operational bottlenecks.

Solution

Shelfbot implemented a focused Goods-to-Person system tailored to Rippl Water’s scale:

  • Robot configuration: Optimised for the facility’s throughput requirements
  • Bin-based storage: Standardised bins accommodating water bottles and accessories
  • Fixed pick stations: Barcode-guided picking ensuring order accuracy
  • Compact footprint: Efficient use of available warehouse space with vertical storage
  • Fast deployment: Minimal disruption to existing operations during installation

The system was designed to grow with the business, allowing additional capacity through modular expansion.

Key Features

Consistent Throughput

  • Fixed station picking eliminates travel time variability
  • Predictable presentations per hour for capacity planning
  • Reduced congestion during peak order periods

Space Optimisation

  • Vertical storage maximising warehouse volume utilisation
  • High-density bin storage compared to traditional shelving
  • Narrow aisles freeing floor space for other operations

Simple Operations

  • Standardised workflow: bin presents → scan → pick → confirm
  • Quick training for new operators
  • Barcode confirmation preventing picking errors

Growth Ready

  • Modular design allowing capacity expansion
  • Scalable without major facility changes
  • System capacity grows with robot and station additions

Results

Rippl Water achieved key operational improvements:

  • Increased throughput: More consistent order processing capacity
  • Better space utilisation: Higher storage density freeing warehouse space
  • Reduced errors: Barcode-guided picking improving order accuracy
  • Faster onboarding: Simplified training process for new team members
  • Scalable operations: Clear path to handle future growth
  • Reliable dispatch: Meeting same-day shipping commitments consistently

The system provides reliable daily operations while maintaining flexibility for business growth and seasonal demand variations.

Technology

  • Goods-to-Person ASRS on AS4084 compliant racking
  • Standardised bins (720 × 420 × 285 mm)
  • Bin capacity: 20 kg max payload
  • Vertical storage range: 4-10m
  • Barcode-guided pick confirmation
  • WMS integration for real-time inventory sync
  • Category 3 PL d safety architecture
  • Interlocked pick stations with safety controls