Privacy Policy

1. Information We Collect

Account Information: When you sign up for Shelfbot, we collect your name and email address through Clerk authentication using Google OAuth.

Warehouse Data: You upload CSV files (orders, SKU files) for warehouse analysis. These files may contain order details, product information, and warehouse layout data.

Usage Analytics: We use Google Analytics to collect anonymous usage data such as pages visited, session duration, and browser type.

2. How We Use Your Data

  • Warehouse analysis and report generation. Your uploaded CSV data is used solely to generate warehouse optimization reports and recommendations.
  • Account management. Your name and email are used to manage your account and communicate with you about the Service.
  • Service improvement. Anonymous analytics data helps us understand how the Service is used and where we can improve.

We never sell or share your personal data or warehouse data with third parties for marketing purposes.

3. Data Storage

  • CSV files you upload are stored on our servers for processing and analysis.
  • Analysis results are generated on-demand from your uploaded data.
  • Account parameters and column mappings are stored in our database to support your workflow.

4. Cookies

  • Clerk session cookies are used to keep you signed in and manage your authentication session.
  • Google Analytics cookies are used to collect anonymous usage statistics.

5. Data Retention and Deletion

We retain your data for as long as your account is active. You may request deletion of your account and all associated data by contacting us at support@shelfbot.com.

6. Third-Party Services

Shelfbot uses the following third-party services:

  • Clerk — authentication and user management
  • Google Analytics — anonymous usage tracking
  • Vercel — website hosting

Each of these services has its own privacy policy governing how they handle data.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

8. Contact

If you have questions about this Privacy Policy, contact us at support@shelfbot.com.